Thought Leadership Category: Customer Experience

Marketing Insights That You Can Apply To Grow Your Business

Domino’s Pizza was Just Dealt a Supreme Court Blow that Could Reshape the ADA in the Digital Era

The ruling may cause businesses to take website accessibility concerns more seriously. Screen-reading software users often say modern websites and apps don’t have enough built-in cues to let the software translate what’s happening on-screen to audio output in a meaningful way.
We’ve provided a number of tools to help you test your website to see if it meets web accessibility requirements.

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50 Stats That Prove The Value Of Customer Experience

It often isn’t as easy to see the value of customer experience as it is to see the ROI of other investments. However, customer experience is incredibly valuable. Executives often won’t invest in customer experience without “proof,” even if the writing is on the wall. Here is actual proof you can share with your teams.

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